Visitor Guidelines
We want to ensure a safe and enjoyable museum experience for everyone. Please review the frequently asked questions below for guidelines about Anchorage Museum rules and conduct. If additional questions remain, please contact our information desk at (907) 929-9200.
Yes, we have a Visitor Code of Conduct.
Along with any unique safety procedures or requirements related to specific special events or exhibitions, visitors are expected to respect Anchorage Museum staff and other visitors. Behavior or language that is inappropriate, abusive, harassing, or threatening, including sexual harassment and racial or other slurs, will not be tolerated. Refusal to follow this Code of Conduct and any posted, distributed or stated rules or directions from museum staff may result in removal from museum grounds.
Yes, small bags may be carried into galleries. However, to protect the artwork, bags and backpacks must be carried on the front or side of your body.
Baby/child carriers and strollers are welcome throughout the museum. Carrying children on shoulders is prohibited.
Lockers, available on a first-come, first-serve basis, are available for visitors to store coats or large bags and backpacks (more than 12”x17”x6”).
All bags may be subject to security inspection.
Food and drink are not allowed in exhibitions and gallery spaces, including the Discovery Center. Food and drink is allowed within the central Atrium space.
Food and drinks are available for purchase at the Muse Restaurant and at the Atrium Café. Vending machines and water bottle stations are located near the lockers in the First Floor, West Wing.
Yes. Photos are welcome in the museum unless otherwise noted for specific exhibitions or artworks. The use of flashes or lights with photography is prohibited. Selfie-sticks, tripods, stabilizers, gimbals, or any equipment that extends the reach of your camera are not allowed.
For Commercial photography, Professional photography, or video-filming requests, please find additional information HERE.
Breast- or bottle-feeding is allowed in the museum.
Yes, manual wheelchairs are located by the lockers near the front desk and are available on a first-come, first-served basis. Galleries are wheelchair accessible, and museum elevators allow access to all levels of the Museum.
Yes, service dogs are welcome. The Anchorage Museum follows the American with Disabilities Act (ADA) and Municipality of Anchorage guidelines regarding service animals.
Pencils, sketchbooks, and notebooks are permitted.
Pens, markers, charcoals, paints, and easels are not allowed.
Please enjoy the artwork with your eyes — or ears if it is a sound-based work — However, please keep two feet away from all works of art. Even a slight touch can damage the surface, so touching of museum objects is prohibited.
If an artwork is interactive or touch-friendly, we’ll be sure to let you know. Help us protect the artwork for future generations of visitors.
We Value Civil On-site and Online Conduct
The Anchorage Museum is committed to creating a safe space for everyone. Your participation in Anchorage Museum programming as someone planning, participating in, or attending one of our in-person or virtual programs, constitutes your agreement to abide by this Code of Conduct.
*To be friendly and patient. Be helpful and foster a positive attitude and experience for all.
*To be welcoming. Be a community that welcomes and supports people of all backgrounds and identities, including members of any race, ethnicity, culture, national origin, immigration status, social and economic class, educational level, sex, sexual orientation, gender identity and expression, age, size, family status, political belief, religion, and mental and physical ability.
*To be respectful. Anchorage Museum program participants, volunteers, and staff should be respectful when dealing with others, especially when disagreements arise. Personal attacks, harassment and other exclusionary behavior are not acceptable. This includes, but is not limited to:
- Violent threats or language directed against another person.
- Discriminatory jokes and language.
- Sharing sexually explicit or violent material.
- Posting (or threatening to post) other people’s personally identifying information (“doxing”).
- Personal insults, especially those using racist or sexist terms.
- Unwelcome sexual attention.
- Advocating for, or encouraging, any of the above behavior.
- Repeated harassment of others. In general, if someone asks you to stop, then stop.
*To discuss and/or pitch personal projects only within a professional context, without excessively selling personal products, projects, or services.
Reporting Guide
If you believe someone is violating the Code of Conduct we ask that you report it to the Anchorage Museum via the online form. All reports will be kept confidential. In some instances, we may determine that a public statement will need to be made. If that's the case, the identities of all victims and reporters will remain confidential unless those individuals instruct the Anchorage Museum otherwise.
If you believe anyone is in physical danger, please notify appropriate law enforcement first. If you are unsure what law enforcement agency is appropriate, please include this in your report and we will attempt to notify them.
If you are unsure whether the incident is a violation, or whether the space where it happened is covered by this Code of Conduct, we encourage you report it anyway.
We understand how important a Code of Conduct is and we invite your input to strengthen our policies to ensure the safety and inclusiveness of our community. If you have any input, feedback and/or suggestions, please contact us.
Social Media Guidelines
We strive to create engaging and informative online experiences for everyone, and we encourage our online community to engage in respectful discussions on our social media channels. When commenting, please keep comments relevant to the original post.
Comments are monitored and moderated by the Anchorage Museum. We reserve the right to remove any posts, replies, or content and block or report users who post such comments and/or content that include the following:
- Threatening language, harassment, violence, racism, bullying, profanity, attacks on or intimidation of anyone; malicious speech about gender, identity, sexual orientation, religion, age, ethnic origin or race; sexist comments; hate speech; suggestion or encouragement of illegal activities; and demeaning remarks
- Posts by anonymous or fake accounts and posts from accounts that impersonate others
- Repetitive posts or multiple successive posts one or more individuals, which are inflammatory, extraneous or off-topic
- Spam or fraudulent links
- Advertisements, solicitations, contests, promotions or commercial endorsements
- Third-party intellectual property, such as any copyright-protected material, including artwork, trademarks or logos and/or any violations of rights of publicity or privacy
- Information that is false, inaccurate, or misleading, including unproven or inaccurate accusations against individuals or organizations
- Posts including anyone’s personal information or private correspondence
By posting, commenting, or replying to one of our posts on our social media channels, you are agreeing to abide by these Social Media Community Guidelines and further agreeing to comply with the social media guidelines imposed by the particular social media platform you are utilizing.
If you have a question regarding these Social Media Community Guidelines, please contact mpr@anchoragemuseum.org.